Services
Local know-how, made useful.
Trip help for travellers, and proven tools that help Vietnamese hotels and villas sell direct.
Planning a trip? Get local help.
The same local-first thinking as our guides, shaped around your dates and pace.
Custom trip plan
Quote after a short briefA day-by-day route around your dates, interests and travel style, with practical notes on getting between places.
Local guides and experiences
Opening soonIntroductions to locally led tours we have checked ourselves. Any partner commission is disclosed on the page.
Printable mini-guides
In preparationCompact city and region guides you can keep offline: where to eat, how to get around, what to know.
Software built by hotel people, for hotel teams.
Each tool started as a real problem on property and is already used by working teams. Start with one, or combine them.
Get booked direct
Own the guest relationship and keep more of each booking.
Recent direct-booking sites
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Direct-booking website
Quote by scopeA fast, bilingual site that turns visitors into enquiries you own, not OTA bookings you pay commission on.
- English and Vietnamese
- Enquiry form with email alerts
- Simple admin page
- Search and share previews
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VillaOps Manager
Demo on requestEnter a booking once; the calendar, guest records, payments, occupancy, ADR and monthly P&L update everywhere.
- Double-booking protection
- OTA commission tracking
- Invoices and receipts
- Excel and PDF reports
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Guest loyalty club
Demo on requestA points and tiers programme with a guest web app and a staff portal, built to bring past guests back direct.
- Points ledger and tiers
- Rewards and redemptions
- Member offers and campaigns
- Staff scan and reports
Grow sales
Give the sales team one place to see the pipeline, follow up on time and report without spreadsheets.
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Sales Hub
Demo on requestWeekly sales and marketing reporting that replaces a sprawling Excel workbook, for one property or a group.
- Groups, series and events
- Accounts, leads and quotes
- Call plans and site inspections
- KPIs, forecast and loss analysis
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Hotel Follow
From $149A daily queue of open group quotes, drafted follow-ups you approve and send from your own mailbox, and a weekly recap.
- CSV import with duplicate checks
- Owner, manager and sales roles
- Weekly outcome report
- Full data export
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Sales pulse
Demo on requestEvery morning: what is behind target, why, and what the team should do next.
- On-the-books, pickup and pace
- Forecast against target
- Segment and account diagnostics
- Follow-up priorities
Run the property well
Protect your ratings, fix problems faster and keep the team engaged.
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Review and reputation tracker
Demo on requestSee where you rank on Tripadvisor, what guests say and which department needs to act, with a plan to climb.
- Ranking and rating over time
- Reviews assigned by department
- Response and root-cause tracking
- Competitor set
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Maintenance work orders
Demo on requestAny staff member reports a fault from their phone; engineering sees it, prioritises it and closes it with a record.
- Mobile-first, Vietnamese and English
- Priority levels and job board
- My jobs for technicians
- Manager dashboard
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Live team quiz
Demo on requestA real-time quiz for training days and staff parties: players join by PIN on their phones, the host runs it on a big screen.
- No player accounts needed
- Image questions
- Live leaderboard and podium
Revenue advice from people who run hotels.
Practical, hands-on help for independent hotels and villas that want better rates and a steadier calendar.
- Pricing and rate reviewRate structure, seasons, length-of-stay rules and parity.
- Pickup, pace and forecastA weekly routine that shows what is coming and what to change.
- Channel mix and OTA costWhere bookings come from, what they cost and how to shift toward direct.
- Dashboards from your own dataClear reports built on your PMS and channel exports.
For local businesses
Get featured, clearly labelled.
Reach travellers who are already planning a trip to Vietnam. We only feature places we would recommend to a friend, and every paid placement says so.
- Partner storyA visited, written and photographed feature, marked as a partnership.
- Local picks listingA place in our recommendations for stays, food and experiences.
- Newsletter mentionA short feature in our note to readers once the list launches.
Rates on request. Send an enquiry
Clear prices, or a written quote.
Hotel Follow has fixed prices. Everything else is quoted in writing after a short call, before any work starts.
Try Hotel Follow
We review ten open quotes and flag missing next steps.
One property, up to 30 open quotes. Setup included.
Hotel Follow monthly plans
A focused follow-up workspace for a small team.
For a hotel with regular group enquiries.
For teams supporting several properties.
Hands-on workflow support from our team.
Prices in USD. Payment by agreed invoice; no card is charged on this site. Monthly plans start only after you choose to continue.
Good questions.
How do I pay?
We agree the scope and price in writing first, then send an invoice. Bank transfer works for Vietnamese and international clients. Nothing is charged through this website.
Do you guarantee more bookings?
No. The tools and advice make your process clearer and faster; results depend on your property, market and team. We will tell you honestly if something is not a fit.
Can I keep my data if I stop?
Yes. The software exports your records, and we hand over everything you need. You are never locked in.
Do you work in Vietnamese?
Yes. We work in Vietnamese and English, and the staff-facing tools support both.
Are paid features marked?
Always. Partner stories, listings and any affiliate links are labelled on the page, and we only feature places we would recommend.
Tell us what you need.
A few lines are enough. We reply with next steps, or a few questions to understand what you need.
- Email[email protected]
- Phone+84 911 75 0101